Bait-and-switch In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at a low price or with many features, then reveals to potential customers that the advertised good is not available at the original price or list of assumed features, but something different is. This use of this term has extended to similar situations outside of the marketing sense. That is exactly what they did. I got there and the sales person ALEX acted like he did not know what car I was asking for.... I had spoken to him about 5 times and also an hour before arriving to the dealership and he told me as many times before, he is getting the car ready for us. The manager and him are both bunch of [violative content deleted]...which you want to stay away from... They tell you we have a deal .... no matter how specific you get ,,, you will find your self stuck in there for hours. We left as soon as we heard,,,,, WE WILL GET THE CAR FOR YOU.. Oh yeah... [violative content deleted].........I am copying this to all sites for warn as many as I can to avoid them.....Good Luck.
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