Smooth Transaction Thru Internet Sales DepartmentWritten by herrdirektor on 06/20/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
If you want a Toyota and have no problem getting to Hayward, it is worth the trip ... call Hayward Toyota and ask for Jeff Hershman. Tell him what yr looking for, he will tell you what he has on the lot, and then make an appointment to check it out, I was referred thru USAA Car Buying Program and happily so. They had a RAV4 on the lot configured close to what I was looking for, but in silver, which I didnt want. Jeff found what I was looking for, and while reminding me the cost to have it driven was killing his profit, he didnt make me feel too guilty. (And as an aside, if thats really what it costs to get someone to drive a car from one dealer to another ... thats a pretty good paying job!) Kudos to Rick in finance as well for laying out all the high-profit "extras" w/out the hard sell and getting thru all the paperwork in minimal time. This will be as smooth a transaction as buying a car can possibly be.