James Ford Service Reviews
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James Ford Service Reviews

  • 100 Seymour St
  • Half Moon Bay, CA 94019 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Tranny Repair was Excellent. By Motherlode on 07/04/16 09:00:02 AM PDT
Recommend this dealer? Yes

Finally after 5 trips to other Dealers these guys got my car running within 5 days. I waited for Parts from another Dealer for 3-4 months. They even Provided me with rental car where Serramonte Ford wouldn't even give me a ride home while my car was in The Shop. Thanks you guys, I will be buying my ...
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Dealer Response

We try to make your experience as simple and convenient as possible for you, ,Motherlode! Thanks again for your business! Take care!

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Service Rating Service By mustang60 on 07/01/16 04:11:07 PM PDT
Recommend this dealer? Yes

Fast. I can walk down to the coffee shop, and count on having the car back quickly.
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Dealer Response

,mustang60, we are so pleased to hear your experience with us was such a positive one. We hope you continue to choosing James Ford for all your vehicle needs! Take care!

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Service Rating to expensive for labor on a battery By noelleer on 06/22/16 09:31:48 AM PDT
Recommend this dealer? Yes

The service on my car was done in a good timing but i was just upset with that fact my battery was only $120 and i had to pay $200 for labor i feel that was way to much fot such an easy fix.
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Dealer Response

We are so pleased to hear your experience with us was such a positive one. We hope you continue to choosing James Ford for all your vehicle needs! Take care!

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Service Rating Excellence. By mjaymcdermot on 04/07/16 04:38:49 PM PDT
Recommend this dealer? Yes

Excellence. James Ford is friendly, efficient and delivers more than promised. I am more than content and I know you will fell the same -- let those craftsmen get their skilled, but light guided hands on your vehicle. Call me for more details.
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Dealer Response

We work hard to make your visit with us as convenient and simple as possible for you, mjaymcdermot! Please let us know if you have any additional questions about services you received and thank you again for choosing James Ford!

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Service Rating Love our Ford Escape! By Metalman68 on 03/29/16 01:59:30 PM PDT
Recommend this dealer? Yes

We bought a new Ford Escape at the end of August 2015. Our experience with the dealership has been outstanding starting with our salesman, Gerald. He was the best. He asked us how we planned to use the car and recommended the model we bought for going to the mountains. We just had our six month ...
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Dealer Response

Thank you for the awesome review, Metalman68! All of us here truly value your business and look forward to your next visit!

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