Glendora Chevrolet

by Vince C on 03/14/2024

Joey Ledesma at Glendora Chevrolet is a true professional. I enjoyed working with him and Glendora Chevrolet for the purchase of my new truck. The vehicle I purchased was priced right and after the sale Joey has checked in with me to see how my new truck was working out. I truly appreciate his efforts and I only wish all sale people were as honest and truthful.

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by Michael A on 02/27/2023

Glendora Chevrolet called me to schedule a recall service on my 2500HD truck and set up an appointment for me. When I showed up the they told me they couldn’t perform the service due to not having the parts. I couldn’t believe it! They wasted so much of my time and I lost a day of wages for not going to work all to be able to fix my truck. I’ve purchased 3 vehicles there, but won’t be going back there anytime soon.

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by Mark Padilla on 02/21/2023

I’ve always have been taken my truck to the dealership since I bought it from them from tires to oil changes I had bought my previous set of tires from them I had specifically told them that I wanted the same set of tires that I had purchased from them before which were Michelin high mileage tires 70,000 I was told they had the same tires but in the paperwork they changed it to a lower mileage tires without informing me about 50,000 miles when I found out the told me that the tires I previously purchased was discontinued for the fact they didn’t inform me about it till the paperwork was filled and tried to sneak it by me made me very upset never had them do this before needless to say I had to pick up my truck which they misplaced they key and had to wait an hour and a half for them to inform me about that just very bad service this time and had to purchase the tires at another shop which had the high mileage tires that I wanted<br>

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by Johnp56 on 02/17/2023

My experience has been horrible. The truck I bought is an absolute lemon and I couldn’t use the truck for first 2 months I owned it. Owning this truck has caused me several thousands of dollars not being able to use it. No course of action has been taken by GM or your dealership. Extremely dissatisfied with how this issue was handled.

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by Accccccy on 01/09/2020

I came in for a diagnostic on Nov 22. i paid the 150 and picked up the car. I returned back on Dec 16 with the car and a part that they told me i needed, but then told me i had brought them the wrong park. Then they didn't have the part my car needed, and it was not available anywhere. and i had to wait. they did nothing to accommodate me. all they had were excuses as to why they couldn't help me on anything. i am a long time customer and had been loyal to this dealership. but they made me feel like i wasn't worth their time. i located the part they needed to repair my car and brought the par tin to them. that IS 2 times i had to go out of my way to find car parts. i shouldn't have had to do that. the dealership should handle that. so when the repair is FINALLY done, they try to charge me another $150 on top of the original quote. they tried to tell me it was because they had to use parts they didn't include in the original quote and that the person that had written the quote for me was no longer there. But i saw the person that gave me my quote from the very beginning the day before when i dropped off the part for them. ALL OF THIS WAS A HORRIBLE EXPERIENCE. I hope to never go back to this dealership, and i will never recommend it to anyone. maybe an enemy of mine

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by Charmaine on 11/13/2018

The agents and staffs are nice and friendly. Deal wise, I knew I had a better deal somewhere else. The next day, I felt like i was ripped off, considering I got a used car with a 1300+ mileage but was sold to us as NEW. Anything could have happened during the month that the car was with the previous owner. I know someone from DMV who ran a history of the car and I was informed that the car was indeed used. He also encouraged me to file a complaint so he can file an administrative violation against Glendora Chevrolet. Under Vehicle Code Section 665, a vehicle becomes used after it has been sold, registered with DMV, sold and used on the highways, etc. Also, the financing though. I have a good credit score which I thought would help to get a good deal but knowing that I will be paying $750 a month for a USED CAR with 1300+ mileage for 84 months with a $7000 down payment makes me feel like I got ripped off. I actually still owe a downpayment of $4000 because I only had $3000 then which the balance was due 11/11/18, they haven’t processed the check I gave them yet. I know the Camaro SS is really expensive but I can’t get over the fact that I got a wayy better deal on the first dealer that I went to which was the Penski Chevrolet and the staffs at Glendora knew about Penski when they checked my credit, but I was informed by them that I wouldnt be able to trade our old car at Penski, which was why we planned on getting a new car Camaro in the first place to get rid of my old car. I already got a trade in value at Penski beforehand so I got confused why Glendora agents told me that. At Penski, we got a deal of $750 a month, $6000 trade in value for the Mirage with only $3000 down payment for a BRAND NEW car. If only we went with Penski, we wouldnt have to worry about another $4000 downpayment. If I was not informed that Penski will not take our old car (which was misleading), I would not have pushed the deal with Glendora because of a HUGE DIFFERENCE. I could’ve gotten a brand new car with $3000 down payment, $750 for 6years with Penski instead of $7000 downpayment, $750 a month for 7 years. Like I said, I would not have pursue the deal with Glendora if I was not informed that Penski will not take my trade-in. The agent at Penski told me that there was no way they would not have taken my trade in car especially if I was already given a trade-in value. That is my honest thought and experience. Comparing my deal with Glendora with our previous deals with other dealership, I felt we were mislead and now we’re stuck with this deal and I regret doing it everyday.

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