Lisa, Charles, and Ed had me driving off in a 2011 Toyota Prius less than 48h after submitting a request for a quote. After conferring with me on the phone, Lisa, the Internet sales manager, emailed me a quote for a vehicle that matched what I was looking for. Charles met me the next morning for a test drive and patiently explained all the features of the vehicle. Finally, Ed walked me through all of the paperwork and I was on my way in my new Prius. I am a very satisfied customer and I highly recommend this dealership.