After 3 months of researching a 2011 Toyota Prius and visiting about a dozen dealerships in Orange County and Los Angeles I fell upon South Bay Toyota. My experiences with Toyota dealers before this dealership ranged from horrible to torture. I began corresponding with Frank Champion after an internet inquiry on a Prius and was met with direct answers and conversations that did not feel like a sales pitch. After additional comparative shopping for the car I made an appointment to view the Prius he described to me via the internet and the phone and after really straight forward discussions we had a deal. My wife and I were both highly impressed by his tack and professionalism. The same can be said of Erwin Koti and their finance manager. We have nothing bad to say about the purchase and expect to recommend this dealership to our friends. Again, very impressed by the EXCELLENT service from Frank Champion, Erwin Koti and the finance manager.
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