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Simpson Chevrolet of Garden Grove Service Reviews

  • 10150 Trask Ave
  • Garden Grove, CA 92843 (map)
  • (888) 459-5242
  • Chat with Dealer
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Service Rating Over promise and way under delivered By RayL_63028 on 04/04/14 10:58:38 AM PDT
Recommend this dealer? No

Shouldn't customer service be priorty number 1 for a car dealership?? I went in for a routine oil change and tire rotation. I called in before to schedule an appointment. The assistant manager of service told me it should take about an hour, so I decided to wait for my car instead of being shuttle...
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Dealer Response

Thank you for taking the time to share your comments. We use our customer's reviews for training purposes to better serve our customers. I apologize we did not live up to our standards and meet your expectations. I would like to discuss this with you further. ... Read more

All Comments (1)
Service Rating Outstanding Customer service! By CjayE on 03/13/14 10:43:57 PM PDT
Recommend this dealer? Yes

I am always happy to review Simpson's Service Dept. They are outstanding when it comes to customer service and the work they do. Mundo is the perfect example of what a Service manager should be at any dealership. He listens, and takes care of it. I am never disappointed.His pleasant demeanor and acc...
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Service Rating Wonderful Facilities By TomD on 01/30/14 10:08:14 PM PST
Recommend this dealer? Yes

I have always received great service here. Now with the remodel done the facilities are first class. It is actually a pleasure to come here and wait for my car to be serviced.
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Service Rating Good, friendly service By JArgusa on 11/27/13 02:32:58 PM PST
Recommend this dealer? Yes

I brought my Tahoe in for an oil change and to check out a rattle. They were quick and friendly and fixed the rattle which was just a couple of broken clips. It was fairly inexpensive. I love the way the store looks with the new remodel.
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Service Rating Service good By tomnyhus on 06/26/13 09:45:32 PM PDT
Recommend this dealer? Yes

I am happy with Simpson. They take care of my Silverado. They answer question when i need work done. I tell friends go to Simpson.
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