Fremont Toyota Scion Service Reviews Dealerships
Print | Edit this listing

Fremont Toyota Service Reviews

  • 5851 Cushing Pkwy
  • Fremont, CA 94538 (map)
  • (888) 739-5910
  • Chat with Dealer
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating Worst service and misleading By gs12 on 04/21/15 12:43:43 PM PDT
Recommend this dealer? No

I had 2:00pm appointment on Thursday (04/16/15) for oil-change for my 2011 Sienna, reached before time. Had to wait for some time and finally service technician came to help. I asked if I could sign up for shuttle quickly. There were 2 shuttle drivers who were about to leave, requested if I could jo...
Read the full review

Dealer Response

At Fremont Toyota we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact us at your earliest convenience. Sincerely, ... Read more

All Comments (1)
Service Rating Service department at Fremont Toyota should change its name! By Joefmt on 02/03/14 03:42:49 PM PST
Recommend this dealer? No

The Service Department at Fremont Toyota should change their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James M. whom I dealt with shows their inability to understand that in this day of age being rude to customers will not go...
Read the full review

Dealer Response

Thank you for sharing your feedback and for reaching out to us. We take customer service very seriously and hold ourselves to a high standard of customer service. It is apparent we did not live up to that standard in your situation, and we would like the oppor... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst service I have ever had is at this dealership By bradyz on 11/04/07 12:00:00 AM PDT
Recommend this dealer? No

I bought a new 2007 Sienna at this dealer. After driving a week, I found that the plastic cover on the steering wheel column don't fit well. There was a pretty gap between the covers. I thought that that was workmanship problem, so I took the minivan to the dealer service department. The guy service...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411