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Fremont Chevrolet Sales Reviews

  • 5850 Cushing Pkwy
  • Fremont, CA 94538 (map)
  • (866) 986-6871
  • Chat with Dealer
Sales Rating:

Bad Dealership - Switch and Bait

Written by stupendas on 09/03/11 09:26:21 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

This is a bad Dealership. They play dirty tricks and try to cheat their customers at every opportunity. We had a deal and agreed on all the terms. I even bought the cashiers check as they requested. Then I went to the dealership and after waiting a while, I am told that they are changing the deal, needless to say in their favor. I was unbelievably upset since I ordered this Camaro with a unique combination of color and options and it finally came in. Anyway, I was not going to let them rip me off even though I was quite disappointed that I could not drive home in my new car. On the way home I stopped at another dealer and told them exactly what happened and they not only matched the exact deal but even made it $200 lower because they appreciated that I am not giving up on Chevy and only on the dealership. Do yourself a favor and spare yourself the agony of shopping at this dealership


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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Our policy states that we must have your SSN on file in order to sell you a car. That is because anytime you pay over $10k in cash the IRS may want to look into the situation and see where the cash came from. The fact of the matter is that nothing changed, that the deal stayed the same and you decided that you would not provide us with your SSN so we could not sell you the car. We appreciate every opportunity and do not play games with customers. Plus you ordered the car so how could there be a bait and switch?

  • By cjsi2
  • on 09/10/2011
  • 03:23:31 PM PDT
  • (dealer response)
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