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BMW of Fremont Sales Reviews

  • 5720 Cushing Pkwy
  • Fremont, CA 94538 (map)
  • (925) 201-5857
  • Chat with Dealer
Sales Rating:

Go somewhere else

Written by karen104 on 03/15/13 09:26:27 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Wow - what appalling service and from repeat customers no less. We ordered a BMW X3 and agreed on the price, when it was delivered, they tried to charge us a few thousand extra. When attempting to sell our old BMW, their offer was so low as to be insulting. All round appalling service. I won't be buying from or selling to BMW Fremont again. Ever.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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We are very sorry to hear you did not have a better experience buying a car with us or selling a car to us. We strive to provide the highest level of service to all our customers, and we apologize that you did not feel our service met your needs. If you would like to discuss this matter further with our General Manager, please call (510) 224-4820. Thank you very much for taking the time to share your feedback, and we hope to hear from you soon.

  • By autonation
  • on 03/21/2013
  • 04:48:15 PM PDT
  • (dealer response)
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