If you're a USAA member, this is one of your few Honda choices in the Bay Area. Do all your negotiating online and you'll be fine. As for high-touch, customer service and post-sales commitment, forget about it. This is an AutoWest dealership and as such, it's all about getting warm bodies through the door and out again with a car in tow. Also, don't think for a moment that you're a valued customer. You will be right up until the moment Honda of America calls you and you submit your "5 out of 5" rating for them - then you're cold meat.
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