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Mercedes-Benz of Foothill Ranch Sales Reviews

  • 81 Auto Center Dr
  • Foothill Ranch, CA 92610 (map)
  • (888) 562-3019
  • Chat with Dealer
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Sales Rating Best Car Purchase Experience Written by PSINHA on 04/21/14 07:25:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new MB at this dealership on 12/31/2012, after test driving one earlier at another dealership with a snobbish salesperson. The trip to MB of Foothill Ranch was a very pleasant experience. Our salesperson Frank and the Sales Manager, Ali, both were great. After the customary, but very shor...
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Dealer Response

Dear PSINHA, Thank you so much for your kind words regarding your experience at Mercedes-Benz of Foothill Ranch! We sincerely look forward to seeing you back at our dealership soon, and we hope you enjoy every mile in your new Mercedes-Benz! Cheers, Brian Tabe... Read more

All Comments (1)
Sales Rating Best Car Purchase Experience Written by PSINHA on 04/13/14 08:43:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new MB at this dealership on 12/31/2012, after test driving one earlier at another dealership with a snobbish salesperson. The trip to MB of Foothill Ranch was a very pleasant experience. Our salesperson Frank and the Sales Manager, Ali, both were great. After the customary, but very shor...
Read the full review

Dealer Response

Dear PSINHA, Thank you so much for your kind words regarding your experience at Mercedes-Benz of Foothill Ranch! We sincerely look forward to seeing you back at our dealership soon, and we hope you enjoy every mile in your new Mercedes-Benz! Cheers, Brian... Read more

All Comments (1)
Sales Rating Customer Service is very poor Written by juzda3ofus on 04/25/13 04:18:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a car from them, had an issue with the car one month after buying it. Couldn't even get a call back from anyone to say it wasn't covered under the warranty. They dont care about their customers after the car has been bought. No customer Service what so ever. Disappointed in them, especially b...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Horrible Attitude Written by coto_man on 04/12/12 06:54:58 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I went to this dealership today to test drive a C63. I was asked question after question to determine if I would be buying today. When I said that I would not be buying a car today, the sales person excused himself to check with his manager about the test drive. When he returned he said that there w...
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Comments (1)
Sales Rating rude personnel Written by johnny94 on 04/13/11 03:30:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They make fake promises over the phone to get you in to their dealership. We drove 2 hours to be met by someone that had no clue of what was going on. The manager didn't make any effort in rectifying the issue, half the personnel don't speak understandable English. They screwed my cousin the same wa...
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