Rotolo Chevrolet Service Reviews Dealerships
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Rotolo Chevrolet Service Reviews

  • 16666 S Highland Ave
  • Fontana, CA 92336 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating My New Door Lock By big_silver on 04/11/15 02:05:36 PM PDT
Recommend this dealer? Yes

After finding the key lock in my driver door had been vandalized, called for an appt. I was greeted almost immediately upon arrival, and Ron quickly completed the service order. As this became a comprehensive claim for my insurance co. Ron made sure the service invoice was faxed to my claims adjuste...
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Dealer Response

Thank you for writing this five-star review of our service department. We’re glad to hear that Ron took care of you and accommodated your needs, and he is a valuable team member, indeed. We strive to keep our guests satisfied and we're very happy to hear that ... Read more

All Comments (1)
Service Rating Service By Nettiepoo on 03/14/15 01:17:20 AM PDT
Recommend this dealer? Yes

The service writer was great I believe it was Dan or Don I recieved as a service writer I must say he was the best I had 2 other service writers 1 with my vehicle I have now which I dont remeber his name but seemed to not know what he was talking about and didnt mention to me that I didn't need a oi...
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Mike Caposio | General Manager | Mike@rotolo.com Mike Caposio | Ge... Read more

All Comments (1)
Service Rating Early Morning Service Visit By Sharon_Kay on 03/06/15 11:10:22 AM PST
Recommend this dealer? Yes

Mark in service department was very helpful and the wait was just was just 2 hours as promised. Everything was great.
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Dealer Response

Sharon, thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad ... Read more

All Comments (1)
Service Rating 2012 Cruze "a lemon" brake issue!!! By mastereddie on 02/03/15 01:45:25 PM PST
Recommend this dealer? Yes

Serviced done on transmission. The facility is very nice with coffee and donuts srvd , a plus. Frankly, unsatisfactory on previous visits with issue on the squeaking brake and could not get service advisors to pinpoint the the problem....that 2012 Cruze was a lemon!!! for over two yrs had to deal wi...
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Comments (1)
Service Rating Excellent Service By ethyn04 on 01/22/15 01:45:25 PM PST
Recommend this dealer? Yes

Bringing my car in was easy, fast and efficient. The service department told me when to expect my car to be completed, and within 15 minutes of the time, it was. I have no complaints. Staff was very friendly and professional.
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