Folsom Lake Toyota Scion Service Reviews
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Folsom Lake Toyota Scion Service Reviews

  • 12747 Folsom Blvd
  • Folsom, CA 95630 (map)
  • Chat with Dealer

Service Reviews

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Service Rating I should sue them! By driuli01 on 01/19/16 02:46:31 PM PST
Recommend this dealer? No

They changed the oil on my car (3 years old car) and when I checked the level was WAY more than is supposed to be. And when I went to see a mechanic he said the the oil wasn't synthetic. So I ran the car for 15.000 miles with a cheap oil and wrong quantity. My friend's car's wheel came out w...
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Dealer Response

Thank you for your feedback about our service department, we are thankful that you brought your concerns to our attention. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at 916-355-1500... Read more

All Comments (4)
Service Rating 2nd Vehicle Purchased here-Bad Experience By blizzardqueen on 05/30/15 10:53:16 AM PDT
Recommend this dealer? No

1st purchase was with a Scion rep and it was good. I had been researching my 2nd car purchase for months and e-mailing John Key back and forth. I want to be fair and do feel like he was very responsive friendly before I stepped into the dealership in May. I work in sales as well and feel that on...
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Dealer Response

I am very sorry for what you experienced during your purchase. I have reached out to you and left you a phone message. If you could please give me a call back, I would like to further discuss this with you. - Jeff Bear, General Manager 916-355-1500 ext.2524 j... Read more

All Comments (1)
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