Folsom Lake Kia Service Reviews
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Folsom Lake Kia Service Reviews

  • 12751 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 458-4716
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Great service By Mason55 on 04/21/16 10:15:47 AM PDT
Recommend this dealer? Yes

Customer service is great. The staff is always friendly and professional. They get your vehicle in and out in a timly manner.
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Dealer Response

Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another p... Read more

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Service Rating great service By mikeyandzelda on 04/15/16 10:03:12 AM PDT
Recommend this dealer? Yes

service rep very accomadating and kept me informed at alltimes. lounge was very comfortable receptionists made me feel very welcome
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Dealer Response

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. B... Read more

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Service Rating 4-9 car service By SherylRedman on 04/11/16 09:25:26 AM PDT
Recommend this dealer? Yes

Quick, professional and friendly service, clean waiting room and car service area. The staff are informative and always willing to help.
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Dealer Response

Sheryl, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the mainten... Read more

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Service Rating First Visit of Many to the Folsom Lake Kia Dealership By DeniseES on 04/04/16 06:46:00 AM PDT
Recommend this dealer? Yes

I love the fact your service people are so knowledgeable and helpful. Although I did not use the service bus to the factory outlets which is an awesome benefit, I got to walk around the lot and admire the cleanliness of the facility.
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Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, Jon Peterson, (916) 353-2000, jp@folsomlakefor... Read more

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Service Rating Service work. Well done By Char333 on 04/01/16 09:01:51 AM PDT
Recommend this dealer? Yes

Jeff was right there to help me and very nice gentleman. Everything was handled in a timely mater. Next time maybe a car wash would be nice.
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Dealer Response

Thank you for the fabulous review! It is great to know that our staff's excellent customer service has earned your continued patronage. I'll be sure to pass along your comments to the rest of the team. Please feel free to call or stop by if there is anything e... Read more

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