Folsom Lake Kia

After carefully researching what kind of car I wanted to buy while I was still in Hawaii and in the process of moving back to California, I requested information from every Kia dealership within 100 miles of my home in Penn Valley. Cesar was the only one that responded with actual dollar amounts about the car I wanted and was very friendly in his email. All the other dealers sent me emails saying they had tried to call me (impossible, I didn't include a phone #) and their approach was very pushy. Cesar is the only one I got in touch with because I liked the straight forward way he handled my request. We exchanged several emails and then phone calls, Cesar was helpful and informative, I liked him immediately. I made arrangements to come straight to your dealership after arriving in CA, even before I had gone to my house. When I started my email conversation with Cesar, you had 7 Alien green Souls on the lot, he said he would find the one that had the features I wanted and set it aside for me. When I pulled into the dealership, there was the cute little green Soul in front of the showroom, as promised. I found out later that all of the green Souls had sold within a couple of days after Cesar promised to put one aside. The one waiting for me had just arrived that morning and he snagged it for me. The car had everything I wanted and more - features I would have loved but couldn't really afford. Cesar worked with management to get me a discount on the convenience package so I could afford it, it was a great bonus! From the features on the car to the financing, Cesar worked with the rest of the staff to make sure I got everything I wanted in a timely fashion and with very little baloney. After the purchase was complete, Cesar took the time to walk me through operation of all of the car's features and even shifted my huge suitcases from my old car to the new one. I have purchased many cars over the years - even from dealerships owned by friends - and this was by far the best experience I have ever had! From the girl who answers the phone to the finance guy filling out paperwork, everyone was courteous, respectful and pleasant - Cesar was a star! Buying a car can be about as much fun as having a tooth pulled (high pressure tactics, evasive maneuvering, etc.) but not at Folsom Lake Kia, you actually made the experience fun.