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Folsom Lake Kia Sales Reviews

  • 12751 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 458-4716
  • Chat with Dealer
Sales Rating:

Run for Your Life!

Written by NoFLK on 01/29/09 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a new car at Folsom Lake Kia in June. Their incompetent finance dept lost my file and never paid off my trade. 4 months later after begging for info on where to send a payment I found out they didn't do anything with my file. I returned the car to them...what happened to my trade in? You guessed it - the bank they did not pay off (as they promised) reposed it. So now after their utter and complete incompetence, POOR customer service and zero communication I get to pay for a car that the bank sold and my credit is trashed. Thanks FLK. You wanna give em a go? Buyer beware...they are incompetent, lie, and could care less that they destroy your credit. RUN FOR YOUR LIFE!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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