Folsom Lake Ford Service Reviews Dealerships
Print | Edit this listing

Folsom Lake Ford Service Reviews

  • 12755 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 472-2541
  • Chat with Dealer
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating Serviced as promised By dorietz on 03/16/15 10:25:56 AM PDT
Recommend this dealer? Yes

I was very happy with the service I received. It was quick and they were up front about the time it would take to get my vehicle serviced and had it ready exactly when they said they would. They even managed to wash my vehicle which was unexpected and very much appreciated!
Read the full review

Dealer Response

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Folsom Lake Ford, We would love to assist you ... Read more

All Comments (1)
Service Rating Excellent customer service By Lynn2015 on 03/12/15 11:05:36 PM PDT
Recommend this dealer? Yes

Every time I left a message for Jim Hassler he would get back to me in a timely manner. He was always friendly and kept me up to date on my car. When he called and told me my car would be there another day, he made arrangements for my rental car and upgraded it when I needed a bigger car.
Read the full review

Dealer Response

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Jim is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. ... Read more

All Comments (1)
Service Rating The Best Service I have ever received. By Sonny007 on 03/11/15 04:20:53 PM PDT
Recommend this dealer? Yes

They went out of there way to help. My Service Adviser Tom Chase the time to listen, and offer ways to fix the issue. This was the most professional service person I have ever dealt with.
Read the full review

Dealer Response

Thank you for your business and this review. I am happy to hear that Tom was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Jon Peterson, (... Read more

All Comments (1)
Service Rating service department By chuck1_ on 02/17/15 09:32:43 AM PST
Recommend this dealer? Yes

Good customer service and friendly.don't know what else to say the guys there did everything I asked without any b.s or extra runaround.
Read the full review

Service Rating 97500 check in By 68tigerfan_ on 02/17/15 09:15:16 AM PST
Recommend this dealer? Yes

I had basice maintenance done thru my Ford maintenance program I purchased with the car. Followed thru on what they said they would do and got the car back on time.
Read the full review

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411