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Folsom Lake Ford Service Reviews

  • 12755 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 472-2541
  • Chat with Dealer
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Service Rating visit to Folsom lake ford By gwizner on 12/19/14 12:53:53 AM PST
Recommend this dealer? Yes

they always take good care of me and are courteous . The shuttle drive is a great guy nice and helpful.
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Dealer Response

We truly appreciate you taking the time to leave us this great feedback, Gwizner! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear our team always take such great care of you. We hope that you will contin... Read more

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Service Rating Borken ignition key By Jayay on 12/19/14 12:25:39 AM PST
Recommend this dealer? Yes

Josh and Ping were able to get me in on a Saturday because I had a broken ignition key and explained to me the process. They had a nice friendly attitude. I talked to the guy in Parts who was helpful too but I forget his name.
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Dealer Response

Jayay, thank you for writing about your visit with us! I am happy to hear that Josh and Ping were able to provide you with the friendly and knowledgeable service we strive to deliver to each of our guests. We appreciate your business and look forward to servin... Read more

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Service Rating Great Service! By Vikingnene on 11/21/14 11:20:45 AM PST
Recommend this dealer? Yes

Friendly service, timely completion of the job, great experience! Love the new waiting area amenities, plus the big fish tank is beautiful.
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Dealer Response

Thank you for taking the time to write about your experience with us! We work very hard to complete the job quickly and efficiently and provide each of our customers with a great experience. I am happy that we were able to meet your expectations. Don't hesitat... Read more

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Service Rating Fast Lane Service By Watercooled on 11/14/14 02:03:45 PM PST
Recommend this dealer? Yes

Josh and the dealership being flexible with my erratic schedule. I showed up 2 days early due to a cancelled unrelated appointment. Appreciated being able to get in and out and back out onto the road. Josh cleared up a detail regarding my maintenance program and kept communicating with me as my car ...
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Service Rating Saved me money! By BBshot on 11/02/14 07:11:50 PM PST
Recommend this dealer? Yes

The Service Adviser helped me come up with a solution to fix my car without having to spend a lot of money. It could have been a lot more expensive.
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also,... Read more

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