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Folsom Lake Ford Service Reviews

  • 12755 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 472-2541
  • Chat with Dealer
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Service Rating Superhero's Folsom Lake Ford/Thomas C. Service Man By TJag on 08/27/14 08:50:36 AM PDT
Recommend this dealer? Yes

Thomas C. in your service department is the "BEST"! He was thoughtful, kind and very understanding of the stress we were under with our vehicle. This is the second time Thomas has helped us with our vehicle...I will not only recommend Folsom Lake Ford for service, I will recommend that Thomas C. is ...
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Service Rating Great Job! By Shanna78 on 08/06/14 10:55:16 AM PDT
Recommend this dealer? Yes

The service department was extremely busy the week of my visit but, they took my car in without an appt. My Service Tech Chris was upfront and honest about any time delays and made sure he kept in contact with me. All of my vehicles issues were resolved and my overall cost did not break the bank!
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Comments (1)
Service Rating Folsom Lake Ford Service Department By Drew_S on 06/06/14 10:04:15 AM PDT
Recommend this dealer? Yes

The Service Manager followed up on a not so good level of service I had received during a prior visit. He handled the matter to conclusion and ensured I received the necessary customer service and work required on my truck. I felt this was above and beyond which was required of him and he is to be c...
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Dealer Response

Drew, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We look forward to servicing your future automotive needs! Sincerely, Jon Peterson General Man... Read more

All Comments (1)
Service Rating Service visit By Felix21 on 02/25/14 08:07:14 AM PST
Recommend this dealer? Yes

I appreciated the prompt service. Very nice waiting area. The fact that the US/Canada Olympic hockey game was on the large screen TV was a nice enhancement.
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Service Rating FALSEsome Lake Ford - False, rude and unprofessional By JuliaMc on 01/21/14 10:30:24 AM PST
Recommend this dealer? No

(this should be "no star" rating) I purchased Hummer H3 from this dealership. I was shopping for H3 and found this one in the color I like and low mileage. There were other Hummers available here in the city, yet I drove to Folsom Lake Ford from San Francisco because of their reputation. I bought ...
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