Folsom Lake Ford Service Reviews Dealerships
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Folsom Lake Ford Service Reviews

  • 12755 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 472-2541
  • Chat with Dealer
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Service Reviews

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Service Rating Great Dealership! By totjin on 02/17/15 06:51:36 AM PST
Recommend this dealer? Yes

The service manager Greg Whelan informed what was being done to my car, gave me a very accurate time estimate, and even showed me the snack bar! I had some car questions, and he gave me straight answers, the gentleman who brought my car up removed the protective covers, and left the car clean.
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Dealer Response

We would like to thank you for your kind words. We feel our service department is one of the things that makes Folsom Lake Ford special. I am happy to hear that Greg and our staff were able to provide you with the top-notch service we strive to deliver to each... Read more

All Comments (1)
Service Rating Folsom Lake Ford By Reidtired on 02/13/15 06:45:50 AM PST
Recommend this dealer? Yes

Jim Carter was persistent about making sure the problem we had with our car was taken care of in an efficient, thorough, and timely manner.
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Dealer Response

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Jim took such great care of you and your vehicle. We hope that you will continue t... Read more

All Comments (1)
Service Rating Scheduled Maintenance By Nomad518 on 02/03/15 09:04:13 AM PST
Recommend this dealer? Yes

Service rep, Jim, was great. Showed concern about the amount of time I had to wait to be helped (less than 5 minutes).
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Service Rating Scheduled Maintenance By MarkJ_inEDC on 01/30/15 05:00:47 AM PST
Recommend this dealer? Yes

had Reps outside screening and directing where to go and what lane to be in, was able to check-in right from my car. smooth, fast, and efficient.
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Service Rating Recent Service By Snakelet on 01/29/15 10:30:42 PM PST
Recommend this dealer? Yes

My service was done quickly and I was called promptly to come and pick up my car. I think this is a sign things are improving for service at FLF.
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