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Folsom Lake Ford Sales Reviews

  • 12755 Folsom Blvd
  • Folsom, CA 95630 (map)
  • (916) 472-2541
  • Chat with Dealer
Sales Rating:

Hijacked !

Written by bchance548 on 06/11/13 09:23:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to Folsom Ford with interest to buy a truck. A gentleman with a heavy latin accent approached ma and we began to discuss the prospect. He suggested getting me qualified first and wanted my drivers license to show his manager and start the paperwork. I relinquished it with stipulation I wanted it back quickly. It was only to make a copy of it. He returned w/out my license and started discussing what type of truck I was interested in and what options....This went on about 20 minutes I wanted my license back and he kept avoiding the request. Finally I got up and told him I wanted my darn license now!....He went and got it from his manager. It was on the managers dask and no one was doing ANY research on my credit worthiness. As I was walking out he followed me all the way to the door still trying to sell me a truck.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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I am deeply saddened to hear that we didn't gain your approval during your most recent visit with us. Please contact me at your earliest convenience. I would like to discuss with you regarding this matter and clear up any other concerns you may have with us. I can be reached by phone at 916-351-4287 or by email at jp@folsomlakeford.com. I look forward to speaking with you soon. Sincerely, Jon Peterson - General Manager

  • By folsomlakeford
  • on 07/02/2013
  • 03:57:18 PM PDT
  • (dealer response)
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