Volkswagen of Fairfield Sales Reviews
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Volkswagen of Fairfield Sales Reviews

  • 2855 Auto Mall Pkwy
  • Fairfield, CA 94533 (map)
  • (707) 301-4459
  • Chat with Dealer

Sales Reviews

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Sales Rating No Call Backs Written by seanlee1 on 04/26/16 11:59:48 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have tried for 3 days to get someone to call me back because I wanted to buy a car. Its astonishing I dont receive a call back or email back... I dont know if they are that busy that basic customer service is no longer important. I have called at least 5 times and even spoke to the sales manager.....
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Sales Rating The worst Written by kpop166 on 01/13/16 04:34:46 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have not received any paperwork on a car I bought. After speaking to 3 different finance managers who keep promising me to send me documents and not telling me where to pay my car payment, I finally got collection calls from a bank and now my credit is affected.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Excellent car buying experience Written by gable3 on 02/18/13 05:30:28 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Joe'l, the dealership's internet sales agent, is wonderful to work with; he offered a great price, is very nice and upbeat; very respectful. Irvin, financial agent, also was very helpful and respectful. I did not feel pressured. The dealership is beautiful and very clean. I really had a great experi...
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