Dishonest DealershipWritten by cavellemac on 03/13/12 03:38:11 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
This is the most dishonest dealership I have ever encountered. I bought a car from the Used car lot several months ago. The car was missing a OEM body part (lower rocker panel). I was told the part was already ordered "there is no way we will sale a car missing a part" is what I was told. After weeks of waiting no response from dealership. When I call no one is available so I go down there personally and was told the part is at the Vallejo store. I wait another couple weeks still no reply. The last time I go to the dealership sales mgr tells me the used car mgr no longer works there and the salesman is out with a back injury. Sales mgr says he believes my story but he can't do nothing about it. BUYER BEWARE they have zero integrity and are smug and dishonest. I have bought from many Toyota dealerships and this is the first time I have to rethink car companies. I will be pursuing legal actions against them. I have paid too much money for this car to be missing body parts.