Ford Fairfield Sales Reviews - 3 Dealerships
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Ford Fairfield Sales Reviews

  • 3050 Auto Mall Ct
  • Fairfield, CA 94534 (map)
  • (707) 474-3212
  • Chat with Dealer
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Sales Reviews

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Sales Rating Misleading pricing! Doesn't disclose til you're inside office! Written by Jstears on 05/25/14 12:20:13 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have been in the market for a new pickup truck. I found a Ford F-150 STX (stock#40870) listed online for $35,xxx after rebates at the Ford Fairfield store. On Saturday, I called and spoke with Salesperson Matt. I referenced the stock number/vehicle/price and asked if there would be an additional d...
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Dealer Response

Iím sorry that we were not able to reach a deal on the truck that you were interested in. Our pricing system here at Ford Fairfield is intended to prevent situations like this from ever occurring by providing car shoppers with transparent, straight-forward pri... Read more

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Sales Rating Truly Satisfied Written by norbs2 on 05/23/14 02:37:16 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We finally got the car we have been wanting. Theu helped us with amazing deals to help out with our monthly payments.
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Dealer Response

Thank you for sharing this review. We are happy to hear that we were able to provide you, the customer, with the amazing values that we are known for. Happy driving, and we look forward to working with you again in the future. Also, please donít forget to take... Read more

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Sales Rating Pleasant Experience Written by wanderer7 on 11/20/13 08:01:29 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The experience was stress free, the deal on the trade in and the price of the new vehicle was fair and honest. The salesperson, Matt S., was pleasant and helpful.
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Dealer Response

Thank you for the fantastic review. I am very pleased Matt made your visit with us exceptional. He will be thrilled to know his hard work was noticed. Please let us know if you need help or information about anything to do with your car. We would be more than ... Read more

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Sales Rating Ask for Daryl P. Written by LAP2013 on 11/02/13 02:58:05 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I didn't feel pressured into buying. Our sales person, Daryl P., was knowledgeable and very pleasant to work with.
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Dealer Response

Thank you so much for writing us this review on Edmunds.com. Weíre glad that you were impressed by Darylís knowledge of product and low-pressure attitude. He will be thrilled to hear your kind words. Feel free to let us know if you have any automotive needs we... Read more

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Sales Rating New truck Written by Jay_Wright on 10/05/13 07:59:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our recent purchase of a new Ford F150 was a "have to" purchase as our current truck was not dependable and required extensive repairs. Working with Jim P at Fairfield Ford was a phenomenal experience. Friendly, informative, and no pressures. This is the second vehicle we purchased from Fairfield Fo...
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Dealer Response

Jay, Thank you for taking the time to give us such great feedback. Your experience with Jim sounds like a great representation of the customer service that we stand behind. We hope that you are enjoying your new F150, and we would love to see you back whenever... Read more

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