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Ford Fairfield Sales Reviews

  • 3050 Auto Mall Ct
  • Fairfield, CA 94534 (map)
  • (707) 474-3212
  • Chat with Dealer
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Sales Rating Awesome car buying experience :) Written by Gerri7 on 06/30/14 10:04:57 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It was realatively fast. No fuss no muss. Brian was exceptional nice as was Bill. It was a pleasure doing business at this dealership.
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Dealer Response

Thank you for sharing your feedback with us. We are committed to provide fast and efficient service to all of our customers. It is great to know that you had a pleasant experience with Brian and Bill. We would love to work with you again in the future. Don't f... Read more

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Sales Rating Professional Service Written by Redbird111 on 06/25/14 10:40:58 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Maribel (hope I spelled that right) was very helpful and made me feel comfortable with my purchase. There was no pressure and I felt like she heard my concerns. My son and wife will be buying a car in the future and I will defiantly send them to this dealership.
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Dealer Response

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and pressure free. We try to create that environment for each... Read more

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Sales Rating Happy Ford Customers Written by jpfarmer on 05/26/14 02:59:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

On May 24 we went to Ford Fairfield in search of a new family car. We received assistance from Direct Sales Manager Sonja F. She was very helpful at answering all of our questions and even brought up things that we had not thought of. We had a very positive experience and will definitely recommend t...
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Dealer Response

Thank you very much for the feedback. We are very pleased to hear that Sonja was so helpful to you during your Ford Fusion purchase. We appreciate you choosing us and look forward to working with you again soon. Thank you again for your business and don’t for... Read more

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Sales Rating Misleading pricing! Doesn't disclose til you're inside office! Written by Jstears on 05/25/14 12:20:13 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have been in the market for a new pickup truck. I found a Ford F-150 STX (stock#40870) listed online for $35,xxx after rebates at the Ford Fairfield store. On Saturday, I called and spoke with Salesperson Matt. I referenced the stock number/vehicle/price and asked if there would be an additional d...
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Dealer Response

I’m sorry that we were not able to reach a deal on the truck that you were interested in. Our pricing system here at Ford Fairfield is intended to prevent situations like this from ever occurring by providing car shoppers with transparent, straight-forward pr... Read more

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Sales Rating Truly Satisfied Written by norbs2 on 05/23/14 02:37:16 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We finally got the car we have been wanting. Theu helped us with amazing deals to help out with our monthly payments.
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Dealer Response

Thank you for sharing this review. We are happy to hear that we were able to provide you, the customer, with the amazing values that we are known for. Happy driving, and we look forward to working with you again in the future. Also, please don’t forget to tak... Read more

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