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Ford Fairfield Service Reviews

  • 3050 Auto Mall Ct
  • Fairfield, CA 94534 (map)
  • (888) 512-4007
  • Chat with Dealer
Service Rating:

Great Service, Great Waiting Room

Written by skyhawkv on 03/30/13 05:52:55 AM PDT
Recommend this dealer? Yes

I've had nothing be good luck with service at Fairfield Ford. After using two other dealerships to fix my Sync system unsuccessfully, Fairfield figured it out. Also, they have a great waiting room, free wifi and really nice drivers who will take you to where-ever you need to go. Tom H.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Tom, Thanks for the review. It's fantastic to know that we were able to outperform out competitors and resolve the problem with your Sync that no one else could. We hope we have earned your repeat business and we look forward to seeing you for your next visit. Please remember that in addition to our accommodating waiting area, we offer a free shuttle service to all our visitors as part of or “10-Point Value Guarantee.” Sincerely, Sohail Tabar - General Manager sohailtabar@fordfairfield.com | (877) 399-5027

  • By fordfairfield
  • on 04/02/2013
  • 03:01:21 PM PDT
  • (dealer response)
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