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Ford Fairfield Sales Reviews

  • 3050 Auto Mall Ct
  • Fairfield, CA 94534 (map)
  • (707) 474-3212
  • Chat with Dealer
Sales Rating:

Ford Fairfield is a great place to get a new car!

Written by sra748 on 07/18/13 10:46:28 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I got my 2013 Ford Escape during Fourth of July weekend. Everybody at the dealership is friendly and professional. Our sales person was Gus D. and he is really great to work with. He was not at all intimidating, was very friendly, and treated us with a lot of respect. He was very efficient with our time. For the whole three hours of torture that we put him through, Gus answered all questions and never rushed me, even when we were on the THIRD test drive. Not once, did I feel that Gus was being judgmental or commission-driven. He is a hard worker and I continue to be impressed with his service. I didn't just buy the car and never hear from him again. He went above and beyond my expectations, treats us like family, and wants to make sure that everything is to our satisfaction. Christian, the finance associate, was equally friendly. He was very professional, very knowledgeable and honest. With Gus and Christian, this dealership is a place that I would have no qualms about returning to buy my next car or to refer any of my family, friends, and professional colleagues. They really want you to feel like family.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thank you for sharing your feedback with us. We are glad to hear that Gus assisted you during your purchase in a friendly and low-pressure manner. Congratulations on your new Ford Escape, and we hope you’ll remember us for any future automotive needs. Also, don’t forget that we provide a free car wash with every vehicle service at our dealership as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Sales Manager dustinmarazzito@fordfairfield.com | (877) 399-5027

  • By fordfairfield
  • on 07/23/2013
  • 01:52:34 PM PDT
  • (dealer response)
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