Nissan of Elk Grove Service Reviews Dealerships
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Nissan of Elk Grove Service Reviews

  • 8590 Laguna Grove Dr
  • Elk Grove, CA 95757 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Great service By flipsideca on 11/08/13 09:00:04 AM PST
Recommend this dealer? Yes

Service manager, John B., took care of all the issues which I presented to him. He always maintained good communication with me by informing me on a daily basis as to the status of the repairs/service.
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Dealer Response

We would like to thank you for placing your trust in our service team for your automotive needs. John is a valued member of our staff and its a wonderful to know that he has helped to proudly represent our dealership throughout your visits. Please feel free t... Read more

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Service Rating 5-star excellence in service, quality & customer service By c4babygirl on 09/30/13 03:12:17 PM PDT
Recommend this dealer? Yes

I have done business with Nissan for over 15 years. John B. is my "go to" guy for everything and I rest all my confidence in him. John always makes sure I have transportation & keeps me informed, as well as fixing whatever problem(s) I have with my 240SX. Everyone is extremely friendly and accommoda...
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Service Rating 5-star excellence in service, quality & customer service By c4babygirl on 09/25/13 03:04:29 PM PDT
Recommend this dealer? Yes

I have done business with Nissan for over 15 years. John B. is my "go to" guy for everything and I rest all my confidence in him. John always makes sure I have transportation & keeps me informed, as well as fixing whatever problem(s) I have with my 240SX. Everyone is extremely friendly and accommoda...
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Dealer Response

Sharon, we would like to sincerely thank you for your loyal patronage over the last 15 years. We couldn't be happier to know that our team has continued to provide excellent customer service and trustworthy work. Please don't hesitate to let us know if there i... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Nissan and Service Rep Cruz go above and beyond By mikegray on 08/16/12 07:41:49 PM PDT
Recommend this dealer? Yes

We have been coming to Nissan since we bought our Rogue there new in 2008 (at the "3 at this price" sale) and have always been happy with the service, especially from our Service Rep Cruz. She again went above and beyond when I had to take my car in last week (8/7/12) and then again had to bring it ...
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Dealer Response

Thank you for this awesome review, Mike! It is great to know that Cruz is providing you with excellent customer service! We are happy that you are always 100% satisfied and happy when you visit! If you need anything ever, please do not hesitate to ask! We look... Read more

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Service Rating 45,000 mile service By ralph6648 on 04/04/12 10:42:13 AM PDT
Recommend this dealer? Yes

Dealer is always friendly and business like.
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Dealer Response

Thank you for your feedback! We enjoy hearing from our customers and we are happy you have had such great experiences with our service department. Please let us know if you need anything in the future. Regards, Bob Gallego Service Manager bgallego@foranyauto... Read more

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