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Infiniti of Elk Grove Service Reviews

  • 8586 Laguna Grove Dr
  • Elk Grove, CA 95757 (map)
  • (866) 688-3320
  • Chat with Dealer
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Service Rating Very good service. By ashot1 on 04/01/14 02:53:15 PM PDT
Recommend this dealer? Yes

Ashely was very professional and attentive with me. I intended just to change oil that day, and not only she was extremely fast and organized, she also took care of tires pressure, keys battery replacement and car wash inside and outside. I presume this can be a checklist for any employee, but she d...
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Dealer Response

Thank you for taking the time to write this great survey. It is wonderful to hear that our staff at Infiniti of Elk Grove was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you h... Read more

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Service Rating Great Infiniti Service Department By cusafr on 03/28/14 05:19:47 PM PDT
Recommend this dealer? Yes

Professional service. Never a worry about the correct parts for you car. This is a certified Infiniti dealership! Everyone is always friendly and helpful.
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Dealer Response

Thanks for this amazing feedback. It's wonderful to know that we've achieved our top goal for each of our customers here at Infiniti of Elk Grove - complete satisfaction! We look forward to seeing you again. Best, Scott Lance Service Manager slance@foranyauto.... Read more

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Service Rating Excellent experience By GKHansen on 03/07/14 07:09:02 AM PST
Recommend this dealer? Yes

My recent experience at Infiniti of Elk Grove was, as usual, exceptional. I could go on, but suffice it to say that I willingly drive over 175 miles (each way) to have my M35 cared for by these folks.
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Dealer Response

Thank you for the wonderful review and for traveling to Infiniti of Elk Grove from quite a distance to do your business. We will continue to offer the best service experience to each and every customer we come in contact with. Thank you again for your kind wor... Read more

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Service Rating Superior Service By Chesbrojim on 02/27/14 12:20:39 PM PST
Recommend this dealer? Yes

I highly recommend Infiniti of Elk Grove. I was met promptly, provided with a loaner and the car was ready when they said it would. Everyone seemed to care that you had a good experience.
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Dealer Response

Thank you so much for your excellent review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We are grateful for your recommendations and we look forward to serving you again! Sincerely, Scott L... Read more

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Service Rating Quality service, friendly and professional. By dewhuck1 on 02/15/14 10:10:26 AM PST
Recommend this dealer? Yes

My experiences with this dealership have been very satisfying and I recommend them to anyone looking to purchase a car or have it serviced. Very friendly, professional staff with superior customer service and quality automotive service. Knowledgeable staff who answered all my questions and fully exp...
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Dealer Response

Thanks for your awesome review, Dawn! I'm very happy to hear that Ashley was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer servic... Read more

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