A great car buying experienceWritten by hal3ko on 12/04/08 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
A week ago, I went to five different dealerships around the Sacramento area to buy a new car. I looked at the Toyota Corolla, Honda Civic, Nissan Versa, Ford Focus and Chevy Cobalt, keeping in mind that my trade-in was 7 years old and was due for its maintenance, etc. (though it was still in good shape). Mike C. at Elk Grove Honda was definitely the nicest and most informed salesperson I met during that experience. He was friendly, informed, and not too pushy. When we went back for a test drive, a few days later, he met us in the parking lot on time, with keys in hand. By far, Elk Grove Honda provided the friendliest customer service of any dealership in the area. The car I eventually bought was sold at the exact price in the newspaper, without any haggling or shenanigans. When it came time to talk about financing, I was provided with a list of options in a relatively quick time. When it came time to talk about my trade-in, I was given a fair price. Barbara in the sales office was also very nice and courteous, answering all my questions thoroughly. The biggest plus about the car is the warranty. Although buying a Honda may cost a little more initially, the warranty makes the overall cost of ownership much cheaper than other cars because it covers so much. Although I wound-up not buying the extended warranty, it was offered at a reasonable price, too. The only con I can think of is that there weren't massive amounts of cars on the lot. For example, I was also interested in purchasing a Fit. They did have three on the lot, but they were hard to keep in stock (apparently). Overall, this was a great car buying experience for me, and I would recommend the dealer to everyone!