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Elk Grove Ford Service Reviews

  • 9645 Auto Center Dr
  • Elk Grove, CA 95757 (map)
  • Chat with Dealer
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Service Rating 2013 Transmission problems By da_one on 08/06/14 09:08:10 AM PDT
Recommend this dealer? No

While I do understand FORD is not acknowledging the transmission problems and saying the jerking, sputtering, miss shifts are all within "factory specs", I do not like the fact that the tech that was with me to replicate the problem, told me that I did not know how to drive a "manual" automatic. WHA...
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Dealer Response

Hi, my name is Cale Wood and I am the General Sales Manager at Elk Grove Ford. It is very unfortunate to hear that you had a negative experience at our dealership. We strive to provide customers with exceptional service during every visit. Please contact me at... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Horrible Service. Will waste your time! By kell9 on 10/17/11 02:36:02 PM PDT
Recommend this dealer? No

I made an appointment for a grinding noise and upon arrival I tried to explain to the guy what was going on. He literally replied.... It is because the change in weather from hot to cold. I questioned him saying my car has been making this car since summer (hot weather) and that blaming it on a weat...
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