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Elk Grove Ford Sales Reviews

  • 9645 Auto Center Dr
  • Elk Grove, CA 95757 (map)
  • (866) 996-0785
  • Chat with Dealer
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Sales Rating Excellent Sales Experience Written by FExporer on 12/04/13 10:34:03 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We shopped around the Sacrament region for an Explorer Sport. Elk Grove Ford (EGF) was not only able to supply us with the car we wanted but they found more Ford discounts for us as this was our 5th Ford vehicle purchase. And EGF did not try to hit us up for the Dealer Markup which all other dealers...
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Dealer Response

Thank you for taking the time to write this review! I am thrilled to hear that after shopping around you decided to come to our dealership and you were able to get exactly what you wanted at a low price. Our priority is to make the customer happy that is why o... Read more

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Sales Rating Paperwork qualms Written by ombudsman on 08/22/13 10:55:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was happy with the online service and the price I paid for a new 2014 Mustang. However, given that I was not financing the car, I found the use of a credit application form to complete the purchase unnecessary and suspect. Why the dealership would want to muck up a smooth, simple transaction is a ...
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Dealer Response

We appreciate you choosing Elk Grove Ford, and for your feedback on our current process. We would like to have a conversation with you directly to discuss your concerns and possibly ways we can improve the buying process. We look forward to hearing from you an... Read more

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Sales Rating Quick, Easy, Painless, Professional Written by TMcBroom on 03/27/13 08:36:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was pre-approved for my loan, researched the car I wanted. Walked in showed Thomas the car I wanted and why and and hour and half later walked out with my car. Didnt give me any guff, show me different cars, or even sell me things I did not want. Excellent and painless and that is a first for an a...
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Dealer Response

Thank you for taking the time to leave us your feedback. We all and especially Thomas appreciate your kind words. It is great to hear that you found our customer service to your liking. Congratulations on your new vehicle purchase. Hope to see you again soon. ... Read more

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Sales Rating No high pressure here just great service Written by imaskiier on 01/24/13 07:02:10 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our sales representative Ken K. was very easy to work with and made our buying experience easy and stress free.They also gave us an outstanding deal on the Mustang we bought. So many times when you get down to the final figures car dealers throw in little extras to jack up the price but not this dea...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating I feel like a Chump Written by geolwilliams on 08/12/11 12:48:02 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I waited for the sales guy to get a computer they only have one. I was one of two customers in the place. They discounted my car based on a Car Fax, then refused to document it so I could file a diminished value claim with the person's insurance that had hit me. They have made it clear. They do not ...
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