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Elk Grove Ford Sales Reviews

  • 9645 Auto Center Dr
  • Elk Grove, CA 95757 (map)
  • Chat with Dealer
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Sales Rating Lots of pressure and promises Written by shannonelaines on 07/17/14 12:02:03 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This was my first experience buying a car, and taught me a lot about not getting schooled by a smarmy salesman. Its definitely true what they say about used cars salesmen. The transmission on my car went out, so I didn't have a lot of time to look around; I had to get to work. The salesman was pushy...
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Dealer Response

Shannon, thank you for sharing your honest opinion. We are sincerely sorry that you feel you have had a negative experience dealing with us at Elk Grove Ford. We can assure you that it was not our intention to disappoint or frustrate you during this buying pro... Read more

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Sales Rating No pressure, no hype super friendly and courteous Written by pcmac on 07/14/14 04:00:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

NO PRESSURE sales experience. Darwin, our sales consultant couldn't have been better. After the test drive we didn't get the expected question: "What's it going to take to get you into this car TODAY?" It was " Can we see if there's a price that will work for you?" We knew we were in the right deale...
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Sales Rating Best Car Buying Experience Written by Greenkat1949 on 05/10/14 12:09:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased a F-150 pickup crew cab from Elk Grove Ford in Elk Grove, CA. Our salesman, Rashan was very knowledgeable, helpful, not pushy and very friendly. He answered all our questions and we appreciated his help and friendliness. We have had our truck a week, now and love it. If anyone is lookin...
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Dealer Response

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. I am also glad tha... Read more

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Sales Rating Excellent Sales Experience Written by FExporer on 12/04/13 10:34:03 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We shopped around the Sacrament region for an Explorer Sport. Elk Grove Ford (EGF) was not only able to supply us with the car we wanted but they found more Ford discounts for us as this was our 5th Ford vehicle purchase. And EGF did not try to hit us up for the Dealer Markup which all other dealers...
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Dealer Response

Thank you for taking the time to write this review! I am thrilled to hear that after shopping around you decided to come to our dealership and you were able to get exactly what you wanted at a low price. Our priority is to make the customer happy that is why o... Read more

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Sales Rating Paperwork qualms Written by ombudsman on 08/22/13 10:55:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was happy with the online service and the price I paid for a new 2014 Mustang. However, given that I was not financing the car, I found the use of a credit application form to complete the purchase unnecessary and suspect. Why the dealership would want to muck up a smooth, simple transaction is a ...
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Dealer Response

We appreciate you choosing Elk Grove Ford, and for your feedback on our current process. We would like to have a conversation with you directly to discuss your concerns and possibly ways we can improve the buying process. We look forward to hearing from you an... Read more

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