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Elk Grove Ford Sales Reviews

  • 9645 Auto Center Dr
  • Elk Grove, CA 95757 (map)
  • Chat with Dealer
Sales Rating:

Paperwork qualms

Written by ombudsman on 08/22/13 10:55:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was happy with the online service and the price I paid for a new 2014 Mustang. However, given that I was not financing the car, I found the use of a credit application form to complete the purchase unnecessary and suspect. Why the dealership would want to muck up a smooth, simple transaction is a question buyers should ask themselves.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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We appreciate you choosing Elk Grove Ford, and for your feedback on our current process. We would like to have a conversation with you directly to discuss your concerns and possibly ways we can improve the buying process. We look forward to hearing from you and thanks again! Regards, Cale Wood - GSM 800-721-0645

  • By elkgrove_f
  • on 08/26/2013
  • 02:23:12 PM PDT
  • (dealer response)
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