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Honda of El Cerrito Sales Reviews

  • 11755 San Pablo Ave
  • El Cerrito, CA 94530 (map)
  • (530) 853-4021
  • Chat with Dealer
Sales Rating:

Red Carpet Treatment!!!

Written by newhonda28 on 08/11/13 10:38:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in the market for a Civic Hybrid. I originally went to Honda Oakland and just had a terrible experience. Barely a friendly greeting and the sales guy didn't even have a clue as to their own inventory or about the car itself. In any case, after emailing around to several dealerships, my brother noted this was the best deal and had the color vehicle I wanted. We drove up and we were immediately greeted by Mike M. and Mike P. And even though we had negotiated a price, they cut us an even better deal. Just when I thought they were done, Julio P. (the finance manager) out did them some more. All in all, no pushy sales gimmick and everyone I encountered was super friendly and answered any and all questions. Also a special shout out to Kent L. the product specialist who surprisingly kept us entertained in an otherwise boring spiel about tires and warranties and such. =)


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Dear "Newhonda28" - We're glad you ended-up here at Honda of El Cerrito and that it sounds like both Mike, your sales consultant, and Mike, your sales manager did as trained and planned. I'm truly appreciative of your though review and extra shout-out to Kent, our product knowledge specialist. All of my team are invaluable to me and it's nice hearing it from our customers too. Warm regards - LM

  • By dlavender
  • on 10/10/2013
  • 01:15:53 PM PDT
  • (dealer response)
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