I wish i could do more.Written by jaycetan on 07/12/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
My experience has left me negatively ambitious enough to leave reviews on multiple websites so here is mine. From my experience it is possible to sell lots of cars and be completely honest while doing so. Unfortunately, this team doesn't choose to. Coming from an ex-car salesman, many dealerships will not quote you a price over the phone, but the few that do are usually the dealers willing to negotiate lower than the rest. Dublin Honda thrives by strong arming customer into lengthy sales deals (5 hours!!!!) using pressure exhaustion and technique to eventually break you down. Dublin Honda Sales Managers and Finance perform what is known as a SLAM. Adjusting paperwork to benefit the dealer although inconsistent w/ previous agreements. Customers are usually exhausted from the 5 hour process, and neglect reading the adjusted lines. Usually APR % or Term Length. Crazy!!! Usually, an E5 in the Air Force would get great treatment at a Honda dealer, but not here. Honda is a great brand; unfortunately they don't have much control of who sells their cars. Last year I purchased a new car. It took 30 minutes on the phone w/ the fleet/internet dept, then 1 hour at the dealer. And, Yes, I got way under invoice on my car. Great deal!!! The Finance guy tried to SLAM me, but I caught it and pointed out his "accidental" mistake. Do yourself a favor, call fleet/internet departments before you spend 5 hours at a dealer. If you choose to give Dublin Honda a chance at your business, reasonably demand what you are looking for! After all it is YOUR money. FYI below is the sales team I had worked w/ Jim Bailey: The unreachable, and maybe unrespected GM. Steve Badel: surprised he actually works in sales, with his condescending, unfriendly attitude. Probably due to the fact that I only met him post purchase. Mark Burda: decent salesman, but probably one of the pushiest. He made me feel unreasonable the entire time, although I thought I was being unreasonable. Chris: Great conversation!!!! Tremendously nice guy, smiling as he SLAMed.
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