My experience could not have been better.Written by pkar on 02/20/11 03:20:44 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
When it comes to car dealers, I am very skeptical, based on my experience in buying 3 new cars previously. Most dealers do not keep their phone promises and waste your time by telling you one thing over phone and doing a bait-switch when you get there. Dublin Honda was my third dealership I contacted back in late December when I searched for a particular model/color Civic Hybrid, which they said they had in stock. AllanB was the salesperson I spoke with over the phone. We negotiated a very nice out-the-door price over the phone BEFORE I drove there. Wow, he was not only a very pleasant, mature fellow, but he kept his word with the OVERALL price AND had the exact vehicle I was looking for! With help from his young associate, DaveR (made me and my wife feel very comfortable at the nice waiting area as the new car was being finalized after we did a road test), we were out the door in one hour with the vehicle we wanted at the exact price we negotiated. Best overall experience I had buying at a dealership. I asked Allan about the previous negative reviews, and he said the dealership is trying to turn its image around. Looks like he's doing a great job of that.