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University Honda Sales Reviews

  • 4343 Chiles Rd
  • Davis, CA 95618 (map)
  • (530) 554-4308
  • Chat with Dealer
Sales Rating:

One dealer bad, One Great!

Written by mistake2 on 04/01/11 05:07:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Helped a friend buy a CRV. Although we had price quotes from other dealers, we went here because the friend had spoken to a nice salesperson. We asked them to match price we got on internet which they finally did after trying to tell us that the price I had recieved was a "bate and switch" price and the other dealer would charge a "detail charge" on top of the price which I did not believe. Then when we left, the CRV had almost no gas. Tried to fill it at two different stations and the nozels just kept clicking off. Called University Honda and they were not helpful. Called Mel Rapton Honda and ended up taking it over there. They wondered why with less than 50 miles would you be trying to put gas into it because as they pointed out, the sticker says it comes with a full tank of gas. It turned out to be a problem with one of the return hoses not being connected and they fixed it in a couple of minutes and filled up the car and said they would collect it from university honda. Next time we stick with Mel Rapton.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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Thank you for your review. I apologize for the confusion for not filling up your gas tank. We demand the quality of our deliveries to be the very best. In this case we failed both of our expectations. We take the crititicism very seriously and would love the opportunity to correct it for you.

  • By uhdavisgmjc
  • on 06/09/2011
  • 12:18:37 PM PDT
  • (dealer response)
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