Chevy EquinoxWritten by coffeemom2 on 02/27/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We've been looking for a new family car. One with a trunk to hold softball bags, ice chest, and anything else our kids wanted to throw in there, it had to come with a DVD player becuase traveling with teenagers, this is the most important accessory for any car...plus great gas mileage. We've had trouble getting an Equinox with the accessories we asked for and in a color my hubby and I could agree on. One dealership wanted us to buy the one on the lot becuase they did not want to take the time to locate one for us. Friends of ours pointed us to Dave Estacio at Hanlees Chevrolet in Davis. We were skeptical due to prior experience plus we don't live in the area (Chico) they've had a great experience and would not go anywhere else. We called ahead of time, gave Dave Estacio what we were looking for, price range, personal information, along with our email address where he sent over pictures of the car / accessories and told us that he will start his search and will get back to us within the next couple of hours. An hour later he had the exact car, color, and was able to get us a BETTER APR with a credit union that we're not even members of. We finalized everything over the phone. Even better than that, he had a driver bring the car to our door step the next day!!! Talk about customer service. Dave made this experience as painless as possible, we were blown away at how fast he made things happen all the while taking interest in our needs and wants. We recommend everyone to do their business with Hanlees and no one else.