I went there tonight (at 8:00 pm on Wednesday 11/28) and there was this Chinese (no racial hatred here - I'm a Chinese myself) salesman I met. His last name is WONG, and he wears some cheesy cheap-quality pinstripe suit. He definitely has an attitude problem. I wasn't too impressed with his customer technique (lack thereof) in the beginning - he smelled horribly like cigarettes all over himself, and he rudely spat on the floor in front of me while talking with me. Not very sophisticated simply put. He was supposedly the floor supervisor. He was very unhelpful, was full of lies giving us FAKE invoice prices. He refused to show us the invoice that we requested on a Prius, and would only give us an oral answer when we asked him for the invoice. And then he changed his invoice price again and again, after we asked him tougher questions and showed him how prepared and informed we were as buyers. Then, he was also UN-educated about basic science. When I asked him about the reason why MPG went down on Prius, he told me the reason MPG went down was because the rising gas prices. Come on! MPG is price per gallon, which is NOT even related to gas prices! I mean, how UN-educated can a car salesman be to give an answer like that! Very UNimpressive.
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