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Culver City Volvo Service Reviews

  • 11201 Washington Blvd
  • Culver City, CA 90230 (map)
  • (888) 485-7891
  • Chat with Dealer
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Service Rating WHAT HAPPENED TO CULVER CITY VOLVO!!!!!!!!!!!!! By fara1 on 06/24/14 08:26:24 AM PDT
Recommend this dealer? No

WHAT HAPPENED TO CULVER CITY VOLVO!!!!!!!!!!!!! I have been going there for 10 years now (I love volvo cars). They used to offer great service. Polite and Cordial from the beginning to the end. Lately it has been getting worst and worst until this last experience which is the lowest a service compan...
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Service Rating Incomplete Service Repair By Theodas on 12/20/13 08:12:07 PM PST
Recommend this dealer? No

. I took my V70 in to have the shifter lock out solenoid replaced since I would not get the car in gear without using the override. When I received the car back the shifter light did not work any longer and the little gear spotter was stuck on low and did not move when I changed the gear shifter. I ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Friendly and prompt service. I give it an A+! By christine08 on 08/12/12 07:55:33 PM PDT
Recommend this dealer? Yes

I have been going to the Culver City dealership to get my Volvo serviced since I bought it there a few years back. Kenneth Kritzer, who usually takes care of me is always polite, friendly and does everything he can to make sure my visit is short and sweet. The dealership is a bit of a distance from ...
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Dealer Response

Thank you, Christine, for the wonderful positive review! We appreciate you coming the extra distance to give us the opportunity to serve your vehicle's maintenance needs. We go the extra distance to make sure your service experience is a great one. If you have... Read more

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Service Rating Thanks for waiting! By dollieq on 08/10/12 05:06:00 PM PDT
Recommend this dealer? Yes

We have a V,olvo XC90 which was in need of a lot of maintenance. Hector, our service guy, was knowledgeable and sent us an email detailing all that they were doing and also what was left to do. We had the car serviced on a Friday, and on the way to the dealership to pick it up, we had trouble with o...
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Dealer Response

We appreciate your very kind review of our service department! Hector also appreciates your kind comments. He is part of a knowledgeable and informative team that makes sure to minimize the inconvenience of needing to service your vehicle. We will look forward... Read more

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Service Rating Service at Culver City Volvo By socalann4 on 08/09/12 08:55:24 PM PDT
Recommend this dealer? Yes

I have a 2004 v70, and I brought it in because I kept hearing a noise. Ramon discovered that the catalytic converter needing replacement. The repair was going to be costly, and Ramon went to the service manager on my behalf. He was able to replace the converter under an 8 year warranty. I was stunne...
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Dealer Response

Thank you so much for the very kind review! We are proud to have earned your loyalty. Ramon is part of a team who is absolutely dedicated to going the extra mile to ensure we are doing the best we can for all of our customers. If you have any other questions o... Read more

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