Service Rating
5
Friendly and prompt service. I give it an A+!
By christine08 on 8/12/12 7:55:33 PM PDT
Recommend this dealer? Yes
Culver City Volvo
I have been going to the Culver City dealership to get my Volvo serviced since I bought it there a few years back.
Kenneth Kritzer, who usually takes care of me is always polite, friendly and does everything he can to make sure my visit is short and sweet.
The dealership is a bit of a distance from ...
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Dealer Response
Thank you, Christine, for the wonderful positive review! We appreciate you coming the extra distance to give us the opportunity to serve your vehicle's maintenance needs. We go the extra distance to make sure your service experience is a great one. If you have... Read more
Service Rating
5
Thanks for waiting!
By dollieq on 8/10/12 5:06:00 PM PDT
Recommend this dealer? Yes
Culver City Volvo
We have a V,olvo XC90 which was in need of a lot of maintenance.
Hector, our service guy, was knowledgeable and sent us an email detailing all that they were doing and also what was left to do.
We had the car serviced on a Friday, and on the way to the dealership to pick it up, we had trouble with o...
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Dealer Response
We appreciate your very kind review of our service department! Hector also appreciates your kind comments. He is part of a knowledgeable and informative team that makes sure to minimize the inconvenience of needing to service your vehicle. We will look forward... Read more
Service Rating
5
Service at Culver City Volvo
By socalann4 on 8/9/12 8:55:24 PM PDT
Recommend this dealer? Yes
Culver City Volvo
I have a 2004 v70, and I brought it in because I kept hearing a noise.
Ramon discovered that the catalytic converter needing replacement.
The repair was going to be costly, and Ramon went to the service manager on my behalf. He was able to replace the converter under an 8 year warranty. I was stunne...
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Dealer Response
Thank you so much for the very kind review! We are proud to have earned your loyalty. Ramon is part of a team who is absolutely dedicated to going the extra mile to ensure we are doing the best we can for all of our customers. If you have any other questions o... Read more
Service Rating
4
Culver City Volvo great coupon values nice people
By vicreyes555 on 8/9/12 1:27:02 PM PDT
Recommend this dealer? Yes
Culver City Volvo
I have 3 volvos and I bring them in for oil changes.
I do get their coupon for oil changes which I have used.
Most of the time I get my car in time.
There are a few recommendations that were mentioned but I was never pressured to perform it right away.
My car was washed and off I went.
They have a s...
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Dealer Response
We are very pleased to have earned your positive review! We do our best to be thorough and we want to make sure you are aware of anything your car might need. We are very happy to honor the coupons we provide, and we look forward to seeing you (and a coupon!) ... Read more
Service Rating
5
F. Mobin's account of this dealership
By mike702 on 8/9/12 12:12:47 PM PDT
Recommend this dealer? Yes
Culver City Volvo
A great place to buy a car and receive service.
Staff are all super friendly and helpful.
General manager Ram is one of the nicest guys I've ever seen anywhere who will even go out of his way to help a customer.
Ken at service desk was most courteous and helpful.
Definitely recommend this dealer.
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Dealer Response
We appreciate you taking the time to tell everyone about your great service experience with us! Ram and Ken will both appreciate your kind words. We are willing to go the extra mile for 100% customer satisfaction in our whole dealership, and we don't leave out... Read more
