Connell Chevrolet Service Reviews
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Connell Chevrolet Service Reviews

  • 2828 Harbor Blvd
  • Costa Mesa, CA 92626 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Very Poor Incomplete Service By Esteban34 on 04/15/16 04:36:12 PM UTC
Recommend this dealer? No

I had an appointment scheduled for 1 PM for some very easy work. I waited. I was told it would take up to 2 hours so I should have been done around 3PM. They did not start work until 3PM and almost finished at 5:30 PM. They all vanished so I could not get information on the work. Almost finishe...
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Dealer Response

We appreciate you bringing this matter to our attention. We aim to provide our customers with excellent service at Connell Chevrolet, and it's disappointing to hear of the lack of communication you had from our staff. If you would be willing, please call our g... Read more

All Comments (1)
Service Rating 2015 Tahoe Brake Service By jvogeler on 02/18/16 04:32:58 AM UTC
Recommend this dealer? Yes

Ask for Todd when scheduling service . . he's the best!!
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Dealer Response

Thanks for the five-star review! Feel free to stop by if you ever need any more help.

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Service Rating After Sales Service By BestBuyEver on 02/16/16 02:41:41 PM UTC
Recommend this dealer? Yes

Connell Chevrolet added my spray-on bedliner, side rail steps, tonneau cover, and clay finish to my new Silverado as promised. The quality of the work exceeded my expectations. The appearance is exceptional and the finish on my tonneau cover is a perfect match for the rest of the car. The qualit...
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Dealer Response

We appreciate your recommendation of the team here at Connell Chevrolet! We hope you're enjoying your vehicle, and as always, drive safe!

All Comments (1)
Service Rating Service department fail By lmu01 on 07/09/15 12:03:56 AM UTC
Recommend this dealer? No

Once again I have been let down by the service department here. I brought my car in for an oil change and to look at the tire pressure (light was on). I got my car back (was not greeted by my service manager) and it was dirty (I asked for a wash). Plus the next day the light came back on. I received...
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Service Rating Great service job! By smnavarro on 07/05/15 07:25:58 PM UTC
Recommend this dealer? Yes

My service manager always knows me by name and greets me warmly when I come in for service. He is always ready to ensure I am fully satisfied with the work and my Tahoe is running great!!
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