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Lexus of Concord Sales Reviews

  • 2001 Market St
  • Concord, CA 94520 (map)
  • (888) 639-8719
  • Chat with Dealer
Sales Rating:

Don't Buy from Lexus of Concord

Written by bstarbird on 04/07/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Last October I purchased a used 2004 XC90 with 48k miles on it at a great price of 22k, well below the original sticker price Lexus of Concord had offered at 28k. They had reduced it to 24k as an Internet Special and I was able to walk away with it for 22k. The people there were great, absolutely no issues with them, the car drove fine, they had all the service records for it and it was a one person owner. However, in December when I was driving home from work, the dash board went out, I took it in to my local Volvo dealership where they said they had to replace a faulty computer chip, all in all, $1000 was out of my pocket. That fix, wasn't my issue, my issue was with the fact that they had found that the rear ball bearings would need to be replaced and that the steering rack would need to be replaced. Sweet, I said to myself. Well at that time I didn't have the money to shell out $2200 to have this done. So I go in last week to have the 52,500 service done and the rear ball bearing replaced, well they found that the brakes have to be replaced, another $700 down the drain. Oh yeah, they found that the AWD isn't working, I said screw it, I've paid enough and don't need it!!!!! I'm having a difficult time believing that Lexus of Concord inspected this vehicle before selling it to me. After all is said and done, the vehicle is actually costing me $26k, still, I recommend anyone interested in buying a car, not to shop at Lexus of Concord.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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