Stay FAR away from this dealerWritten by bursup on 12/22/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
Please note: Dealership is also known as Future Ford/Hyundai of Concord. My wife purchased a new (we thought) Hyundai Accent from this dealership and had a horrendous buying experience. They gave her a test drive in one accent and then just as she signed paperwork to purchase, they switched the car for another accent that had been previously purchased under false pretenses, repossessed, and taken back to the dealership. The "new" car had over 400 miles on the odometer. My wife was in a spot without a car and absolutely had to purchase that day, so she ended up buying the car. When she returned home, she checked the dealer's website and was dismayed to discover that the list price on the website for her car with the same equipment was over $500 less (for a brand new car). We contacted the dealership (ended up speaking to the GM actually) and were given a canned line about availability impacting pricing, all deals are final, blah blah blah. The GM would not budge, no apology, just kept repeating the same canned lines. Do NOT under any circumstances do business with this dealership. They are [violative content deleted]. My wife deeply regrets buying a car from them. Hyundai's are decent cars so this should not be a reflection on the manufacturer, just this particular dealership. Frequent another Hyundai dealership if you are in the market or need service.