Serramonte Ford Sales Reviews Dealerships
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Serramonte Ford Sales Reviews

  • 999 Serramonte Blvd
  • Colma, CA 94014 (map)
  • (650) 731-3914
  • Chat with Dealer

Sales Reviews

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Sales Rating This place is a joke! Written by HOU_sf2015 on 12/15/15 04:48:36 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This place is a joke. Don't even bother spending your time or money shopping for a car at this pathetic excuse for a "business". My fiancee and I contacted the dealership yesterday and spoke to Sebastian about a Kia being sold on the Ford website. We had been searching a really long time to find thi...
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Dealer Response

Hello and thank you for sharing your experience with us. Please know that this is not the experience we want for our customers, and it is never the intention of anyone here to deceive or make a customer feel disrespected. We apologize for your experience and t... Read more

All Comments (1)
Sales Rating attitude adjustment needed. Written by Lookingotherpl on 07/28/14 03:22:10 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I used to lease all my cars up until this year .The new management group really think we owe them something. The attitude of the so called G M is unbelievable. A real Mr. Know it all with no manners, what so ever. Suggest further down the Peninsula to Town Ford.
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Sales Rating excellent sales, deceitful finance Written by eddieinSF on 07/24/14 07:44:54 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I started leasing with serramonte in 2008, again in 2011, and this year 2014. Up until this year I was very pleased with the service, financing, etc. My sales agent who helped me all three times (Jason) is awesome. But when it came time to finance it, the person lied to me, added extra amounts in, l...
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Sales Rating If only zero stars were an option Written by danjacobs on 04/23/14 10:39:04 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Pre-purchase probably 4 stars - no communication too small, no issue too big. Post-purchase, zero stars. Bought a used vehicle with the promise of bluetooth and aux in. Neither included. No big deal, we'll install it for you as it was our mistake on the ad says Serramonte Ford. Now we're 4 months ...
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Sales Rating Great customer service! Great Sales Person! Written by dmoyer5001 on 03/11/14 04:28:54 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was looking at a couple suv's to replace my old minivan. I usually don't walk into a dealership because you play russian roulette with who you get as a sales person but this time I got a great sales person. Sean was great! He friendly, nice, patient, and very knowlegable. I originally was looking ...
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