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Lexus of Serramonte Sales Reviews

  • 700 Serramonte Blvd
  • Colma, CA 94014 (map)
  • (650) 557-2638
  • Chat with Dealer
Sales Rating:

Poor Sales Experience

Written by dj24 on 01/12/11 11:13:06 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

SALES TEAM IS SKETCHY!!! STEER CLEAR!!! We recently tried buying a new Lexus from Serramonte Lexus. Talk about an awful experience. They wasted hours of our time and when we thought we had a deal, they then went back on that and RAISED the price. Talk about bad business practices. A lot of arrogance and disrespect since they are the "largest dealer in Northern California, blah blah". If Steve is the sales manager on duty, you should probably just stay away.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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