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Puente Hills Subaru Sales Reviews

  • 17801 E Gale Ave
  • City of Industry, CA 91748 (map)
  • (855) 239-8590
  • Chat with Dealer
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Sales Rating This Dealership is Seemingly Only Concerned With Their Own Pocketbooks Written by aalonzo726 on 10/08/14 01:39:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The Better Business Bureau has given Puente Hills Subaru a rating of "F" and I understand why. I wish I would've done more research before my purchase because I never would've purchased from a dealership who seemingly values nothing more than their own bank accounts. I bought a 2015 WRX STI from P...
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Dealer Response

We regret to hear that you are displeased with your experience at our dealership, as we aim to provide accurate and professional services to each and every customer we help. We would like to assure you that what transpired was not a ploy of any kind and we do ... Read more

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Sales Rating Subaru Impreza Written by Masaru6 on 10/07/14 09:16:34 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesman David You was very thorough in explaining and demonstrating the engineering and features contributing to driver safety. This is very important to me, as my father was killed in an auto accident. The finance officer was also very courteous and professional.
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Dealer Response

Thank you for taking the time to give us this positive feedback regarding your experience at our dealership. We make every effort to provide the very best service in customer service. I am glad that you found David and the rest of our team to be so helpful and... Read more

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Sales Rating The Perfect Fit! Written by One_Happy_Gal on 09/12/14 06:02:19 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Joshua 'Googles' T. was exceptional. He took the time to learn what we where looking for in a vehicle and directed us to the vehicle that fit our interest. We had never even been in a Subaru before. We test drove many comparable SUVs but one test drive sold us!
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Dealer Response

Congratulations on your new purchase. Our staff is committed to assisting our guests in finding the perfect vehicle, so I am glad to hear that Joshua was so helpful. Welcome to the Puente Hills Subaru family, and thank you for sharing your experience. Be sure ... Read more

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Sales Rating best car buying experience Written by frafrafrankie on 09/11/14 08:50:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was helped by Michael. He was very friendly, attentive and informative. I called the day before to make sure the car I wanted was there. I spoke with Whitney who said she would have the car pulled up when I arrived, and tada the car was there! Another couple was looking at the car but Michael ...
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Sales Rating Happy to be the first Subaru BRZ Series Blue Special Edition Owner!!! Written by nguyenjr6 on 07/07/14 04:13:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I don't know about the people giving Puente Hill Subaru a bad rating, but it was definitely a great buying experience for me. I'm overall satisfy with all the Subaru staff to treat their customers. I couldn't get a better deal without one of the Sales Specialist "Lloyd F. R.". I would highly recomme...
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Dealer Response

Thank you for taking the time to let us know how we're doing. Here at Puente Hills Subaru, we are dedicated to making sure our sales team does everything possible to make our guests feel welcome and supported throughout the car-buying process. We are happy to ... Read more

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