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Puente Hills Mitsubishi Sales Reviews

  • 17665 Castleton St
  • City of Industry, CA 91748 (map)
  • (888) 669-4416
  • Chat with Dealer
Sales Rating:

Best I've Ever Had

Written by robbie333 on 08/29/12 01:06:47 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I rarely will "review" or put into words how I felt during a purchase or lease experience but this time I felt the need. A business associate told me about his experience at Puente Hills Mitsubishi when he bought an Evo a few weeks prior and since my daughter wanted a Lancer GT I decided to call the salesman who helped my business associate. The salesman was Terry Grey and after speaking with him for 10 minutes I made an appointment to see what they had to offer. I knew I'd have to spend "X" number of hours sitting around, haggling, etc., and set aside 5 hours for the ordeal. My daughter and I arrived at 10am and were greeted by another salesman who promptly took us to Terry when we asked for him. The three of us chatted for a few minutes and then Terry spoke with my daughter on what she wanted in a car. A few more minutes and he said I have the "perfect" car for you. Needless to say when my daughter saw it she loved the styling and the gadgets that came with it. After showing us the car and its attributes, Terry asked if she care to go for a test drive? During the test drive very little was said because my daughter couldn't stop saying "I love this car!" When we got back to the dealership I asked for a few moments to speak with my daughter. She said she wanted it and that was that, so much for playing hard to get. We came in and sat with Terry, said we wanted to go through pricing and such. I won't go through the details except we only had to do it ONCE. Below invoice with additional rebates taken off the price made the entire purchase extremely attractive. The financing part was easy because I knew what I wanted at 0%. Terry is a very composed and easy going salesman who didn't put any pressure on us to purchase the car. Each step in the process was explained and we were treated like family. Remember I said I set aside 5 hours for this? We were done and on our way home by 12:30pm. GREAT SALESMAN, GREAT DEALERSHIP, GREAT EXPERIENCE!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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