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McKenna Volkswagen Cerritos Sales Reviews

  • 18303 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 545-1627
  • Chat with Dealer
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Sales Rating False Advertising Written by wayd on 05/19/14 08:14:40 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went along with a friend when she purchased a used car listed on Edmonds.com at this dealership last week. Very regrettably we did not see beforehand that the car was listed here at a much lower price ($16,900) than was posted on the windshield ($18,100). The final sales price was $17,600--well ab...
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Sales Rating I Love my 2013 Jetta Sportwagen TDI Written by RetiredGrannie on 12/27/12 03:53:01 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Since I don't care for the traditional car buying experience with all the required negotiation, I decided to try the Costco Auto Purchasing Program. I recommend purchasing your next VW at McKenna VW through the Costco Auto Program, it was easy, no hassle, no pressure. Thanks for giving me a great ca...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good Service Written by ea01138 on 05/01/12 09:01:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Did not get pricing desired

Cody was the internet sales person. He answered all my questions we went back and forth on price and was super helpful. Didn't feel pressured at all. Even though I did not buy from car from this dealer,I feel like my experience with them was great.
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Sales Rating Frustrating experience - they do not know how to do the paperwork Written by ben93 on 08/25/11 08:30:10 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Frustrating experience - they do not know how to do the paperwork and once you pay, they don’t care about the mess they caused. I bought there a new VW and everything looked OK. After 2 months I realized that I did not get my certificate of title (pink slip). I checked at DMV and found that those ...
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Sales Rating Go to Garrett for a good deal! Written by katsplay on 05/23/11 11:05:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our salesperson, Garrett Osbourne, was awesome!!! Although I received a lower quote from another dealer I purchased from Garrett because of his follow through, honesty and humor. Also, he matched the other deal!
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