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Lexus of Cerritos Sales Reviews

  • 18800 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (877) 251-9730
  • Chat with Dealer
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Sales Rating BAD COMMUNICATION,FALSE PRICING Written by jjpark712 on 06/07/13 02:14:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

i was looking to purchase a 2013 Lexus ls460. I got in contact with a sales person. I said, I will make this very easy for both of us. First, gave me a price. I agreed on the price. Second, Locate a vehicle. Get it on the lot and I will come after work to purchase fully( no payments nothin) End of t...
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Dealer Response

Thank you so much for taking the time to give us such detailed feedback. We’re so sorry to hear you had such a negative experience with us but were unable to locate your customer records without your name. However, we would love to be able to speak with you r... Read more

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Sales Rating A Great Fridenly Dealership! Written by steve14 on 03/26/13 10:47:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Wonderful courteous people to work with, friendly attitude throughout the entire process, thank you Cerritos Lexus, once again you have come thru, this is my second purchased in 7 years, A+ Thank You, Patty and Eddy Steve B.
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Dealer Response

Steve, thank you so much for your recommendation of the team! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything more we can do f... Read more

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Sales Rating Excellent Sales Transaction Written by roger125 on 03/18/13 10:04:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The purchase transaction was simple, straight forward, and at a fair price.
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Sales Rating The Best Service Written by phorsha1231 on 02/20/13 09:46:58 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I walked into Lexus of Cerritos not knowing what I wanted. I was greeted by Mr. Allen J. He was very polite, knowledgeable and patient. He listened to my needs and directed me to certified preowned. He saved me over $10,000. Go see Allen!!!!!! He won't disappoint you.
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Dealer Response

Thanks so much for your review. We're happy to hear you've been well taken care of by Allen and the rest of our team, and we hope you're loving your new vehicle. Please let us know if there's anything else we can do for you.

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Sales Rating Allen J. Written by phyl5 on 02/13/13 08:42:53 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Allen is truly the best at what he does. He never pressured me in the purchase and was always after my best interest. Since purchasing my car someone dented my front bumper. He has been so attentive and has made every effort to remedy the situation. I will always use him and love my new Lexus!!!!!
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Dealer Response

Thanks so much for your feedback. We're thrilled you found Allen so helpful and knowledgeable and the whole experience pleasant and easy. Our #1 goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, p... Read more

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