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Lexus of Cerritos Sales Reviews

  • 18800 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 486-3005
  • Chat with Dealer
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Sales Rating Horrible service do not come here Written by Hi6288 on 06/21/14 01:35:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Horrible service. The sales team does not call back like they say they would. To purchase a car you practically have to be your own sales person and beg them to call you back. They don't care about their clients or potential clients. Do not go to this dealership !!! Your better off at another lexus ...
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Dealer Response

Thank you very much for sharing these comments. We strive for a communicative staff and are disappointed to learn this wasn't what you experienced. If you are willing, please call our General Manager directly at (562) 263-7857 for further assistance with movin... Read more

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Sales Rating Our Feelings about our purchase of a LS460 Written by donisland on 04/14/14 04:24:20 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We are sorry to say that we did not feel that the sales was up to what we expected from a Lexus dealership. We will never return.
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Sales Rating Smooth deals Written by Jrspato on 04/10/14 02:18:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Came in for a CT left with an F sport IS250 and an RX350(!). These guys took care of 2 trade ins which had very little equity and offered great prices. Needless to say, we,ll b back. Ask for Wesley D.
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Dealer Response

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you -- we hope you'll consider us again in the future!

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Sales Rating Great place to buy your lexus Written by ranjithwilson on 04/07/14 06:51:30 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I think it was the best car buying experience. No hassle, and fully delivered result. I came in with the car that I wanted an knew the price I wanted to pay. I left with both, and was actually treated great by the team. I would recommend Cerritos to anyone in the market for a new lexus. period.
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Sales Rating Friendly sales people Written by brrrrroooooom on 03/25/14 08:32:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales consultant was very friendly and very knowledgable about the vehicles.
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Dealer Response

Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at Lexus of Cerritos. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else ... Read more

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