Incredible experience. Pleasantly surprised! My last car buying experience (2006 Infiniti M35) left me feeling as if I'd just had a double root canal and so I expected the same but this was different. There was no manipulation, double talk, overselling or game playing and I left feeling good, happy and as though I got a great deal and a fantastic car. I had visited 3 other Infiniti dealerships (including the one right next door to Lexus), two Audi dealerships, one Acura, and one other Lexus dealership and left each of them disappointed and frustrated (I even sent a complaint letter to Infiniti corporate). Esther was great, she was incredibly knowledgeable about the vehicle and Lexus as a whole (unlike every other dealer and/or salesperson I had visited), and did not pressure me. She worked on a great deal but was firm when there was no more left in the deal however she got creative and saved me money anyway. She continues to follow up after the sale as well. I will buy my wife's next car here and mine as well when the lease is up and I will go out of my way to recommend Lexus to others and I refer people to Esther and this dealership. Thank you Esther, and Lexus for changing my mind about what car buying is all about!
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